City of Phoenix MSP Program Information for Vendors

Contract 158797 

Managed Services Provider (MSP) Program Information for City of Phoenix Vendors

The City of Phoenix has entered into a participating agreement with Knowledge Services under the contract # 158797. Knowledge Services will act as the Managed Services Provider (MSP) and manage the City of Phoenix's staff augmentation services to ensure consistent and streamlined processes, onboarding compliance, improved resource quality, and business intelligence.

Under this contract, the Knowledge Services MSP program is referred to as ‘AZMSP’. It will deliver solutions to help manage sourcing, tracking, reporting, and invoicing of IT staff augmentation services.

As part of its MSP solution, Knowledge Services utilizes the dotStaff™ system to optimize and manage the contingent labor process. Through this platform, open competition assures vendor equality and fair access to business opportunities.

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Program Benefits

  • Local, experienced Program Team providing single point of contact 

  • Greater quantity of opportunities with clear requirements outlined

  • Ability to maintain and cultivate new relationships with vendors

  • Cash flow visibility provides access to payment statuses

  • Business intelligence & reporting

  • Web-based requisition workflow for candidate submission, time entry, time approval & invoicing

Standardized Workflow

The Knowledge Services Program Team is responsible for managing the entire temporary staffing process. Below is an overview of the full-service requisition workflow:

Temporary staffing process wheel.

 

Contact Us

Our Team is here to help. Direct questions to:
AZMSP@KnowledgeServices.com