City of Mesa MSP Program Information for Vendors
Managed Services Provider (MSP) Program Information for City of Mesa Vendors
The City of Mesa has entered into a participating agreement with Knowledge Services under the State of Michigan contract # 21000000032. Knowledge Services will act as the Managed Services Provider (MSP) and manage the City of Mesa’s IT staff augmentation services to ensure consistent and streamlined processes, onboarding compliance, improved resource quality, and business intelligence.
Under this contract, the Knowledge Services MSP program is referred to as ‘AZMSP’. It will deliver solutions to help manage sourcing, tracking, reporting, and invoicing of IT staff augmentation services.
As part of its MSP solution, Knowledge Services utilizes the dotStaff™ system to optimize and manage the contingent labor process. Through this platform, open competition assures vendor equality and fair access to business opportunities.
To participate as an IT staff augmentation vendor for the City of Mesa, please complete each of the steps listed below, being careful to follow the corresponding instructions.
Quick Links
Onboarding Forms + Instructions
Vendor Registration
Steps to Participate
Once your completed documents have been reviewed and accepted, and your company has an active account set up in HireRight, your company will be added to the appropriate State of Arizona vendor list to receive staff augmentation and/or project based consulting requisitions.
-
Step 1: Master Services Agreement (MSA)
Master Services Agreement (MSA) – IT Staff Augmentation
Use the link above to access the MSA for IT staff augmentation. This link will guide you through the necessary information needed in the MSA. Once the required fields are completed and submitted, the MSA will be sent directly to Knowledge Services.
Please Note: No redline requests will be accepted for this agreement. All MSAs must be submitted electronically through the link above. The MSA document will time out after an extended period of time. Once all content is reviewed, please refresh the document before completing it.
-
Step 2: Certificate of Insurance (COI)
Click here to access a sample Certificate of Insurance (COI)
At the time of MSA submission, you must attach a Certificate of Insurance naming the Client as Additional Insured and the Certificate Holder, in accordance with the coverage limits outlined in the MSA document. Failure to do so will prevent your company from being added to the City of Mesa MSP program vendor list. Please reference the sample certificate in the link above for the standard insurance requirements for City of Mesa.
On the COI, complete the Certificate Holder field as follows:
Knowledge Services and the City of Mesa
9800 Crosspoint Boulevard
Indianapolis, IN 46256Please contact the AZMSP team if you have any questions.
-
Step 3: W-9 Form
Click here to access a W-9 Form
In addition to the COI, a W-9 form must be completed, signed, and attached to the MSA at the time of submission. -
Step 4: HireRight Registration
Once your company is registered in the program, the next step is to register with the required background screening company - HireRight. Please email AZMSP@KnowledgeServices.com with the name and contact information of the person who has the authority to register and establish an account.
The contact will receive a registration email to register with HireRight. Registration will require a nominal set up fee ($84.40 if not already currently using HireRight), the completion of a subscriber agreement and a mandatory credentialing process for compliance purposes which will take 5-7 days. Delays in registering for your account may lead to exclusion from the bidding process for opportunities at the City of Mesa. For additional information regarding HireRight, please select the link above.
Program Benefits
-
Local, experienced Program Team providing single point of contact
-
Greater quantity of opportunities with clear requirements outlined
-
Ability to maintain and cultivate new relationships with vendors
-
Cash flow visibility provides access to payment statuses
-
Business intelligence & reporting
-
Web-based requisition workflow for candidate submission, time entry, time approval & invoicing
Standardized Workflow
The Knowledge Services Program Team is responsible for managing the entire temporary staffing process. Below is an overview of the full-service requisition workflow:
Contact Us
AZMSP@KnowledgeServices.com